En-Net StoreCustomer Service
In keeping with our goals to provide the highest levels of customer satisfaction, our staff is able to answer your inquiries quickly and accurately. Shipment status, proof of delivery, return products information, and warranty issues are just a few of the topics our dedicated customer service team can help resolve.
The Customer Service team is oranized by these departments:
- Accounting
- Payable
Contact Angie at administration@en-netservices.com or 301-846-9901 x7686 - Receivable
Contact Judy at jbrody@en-netservices.com or 301-846-9901 x7696
- Payable
Order Status:
Please complete the online Order Status Form or contact your designated sales representitive.Product Returns
Email returns@en-netservices.com or download and submit the Product Return Request Form (PDF / 34 KB)
Product Return Policy: En-Net adheres to the return and restocking policies of our distributors and manufacturer partners. In general terms, we typically have 7 days from delivery for a no questions asked return and 30 days from delivery for an approved return. En-Net Services reserves the right to refuse a return request based on the condition of said product(s) and/or circumstances, wherein En-Net will determine final approval. To download our Product Return Request form, please use the link provided below.
Forms:
- Credit Application (PDF / 68 KB)
- Product Return Request Form (PDF / 34 KB)
- Sales Tax Forms